Joint EBA-ECB Report on Payment Fraud 2025 (European Central Bank)

Summary

• Payment fraud reported by industry across the EEA amounted to EUR 4.2 billion in 2024, a year-on-year increase of EUR 602 million or 17%.p.10
• Fraudulent credit transfers reached EUR 2.5 billion in 2024, an increase of 24% on 2023, while card fraud totalled EUR 1.3 billion, up 4%.p.10
• The number of reported fraudulent operations reached 19.6 million transactions, an increase of 10%.p.12
• In 2024, payment service users bore 38% of the losses from card payments and around 85% of total fraud losses for credit transfers.p.7
• The share of SEPA instant credit transfer volumes relative to SEPA credit transfers grew from slightly below 10% to close to 16% over three years.p.13
• In 2024, SCA was applied to 77% of electronically initiated credit transfers in value terms.p.23

Key insights

1. Fraud rates across all payment instruments remained stable and low at approximately 0.002% from 2022 to 2024.p.10
2. Card fraud rates for remote payments were 13 times higher in value and 22 times higher in volume than for non-remote card payments in 2024.p.19
3. Manipulation of the payer in credit transfer fraud grew from 65% to 74% in value terms from 2023 to 2024.p.19
4. Theft of card details accounted for more than 56% of the value of remote card fraud in 2024.p.21
5. A notable share of fraudulent card payments (30% in value terms in 2024) related to cross-border transactions outside the EEA.p.7
6. Contactless payments accounted for around 79% of the volume of non-SCA card payments in 2024.p.30
7. Fraudulent direct debit values increased from EUR 36 million in 2023 to EUR 112 million in 2024.p.10