Integrating TOE Framework and UTAUT to Explain Online Supply Chain Finance Platform Adoption: Evidence from C2FO Users (Jurnal Teknologi Informasi dan Pendidikan)

Summary

• The study analyzed survey responses from 200 managers at Taiwanese enterprises using the C2FO platform to evaluate continued supply chain finance adoption.p.1
• Survey administration yielded 200 usable responses from 288 total submissions, representing a 69.44% response rate.p.12
• The total indirect effect of the environmental context on platform continuance intention was 0.317 (t = 4.519, p = 0.000).p.18

Key insights

1. The environmental context produced the strongest direct influence on performance expectancy, effort expectancy, and trust.p.17
2. The technological context significantly influenced performance expectancy, effort expectancy, and trust across a narrow band of path coefficients.p.17
3. The organizational context significantly affected trust but had no statistically significant direct effect on performance expectancy or effort expectancy.p.17
4. Trust and performance expectancy exerted comparable positive direct impacts on the intention to continue using online supply chain finance platforms.p.17
5. Effort expectancy had a smaller direct effect on platform continuance intention compared to performance expectancy and trust.p.17
6. The total indirect effect of the environmental context on platform continuance intention exceeded the total effects of the technological and organizational contexts.p.18
7. All three TOE contexts affected platform continuance intention entirely through perceptual constructs, with no direct paths specified.p.18