Inside the C-Suite: How AI Is Quietly Reshaping Executive Decisions (Capgemini Research Institute)

Summary

• The survey covers 500 CXOs, including 100 CEOs.p.4
• More than half of CXOs use AI to support or inform strategic decision-making today, either actively or selectively.p.4
• Active use of AI in strategic decision-making is expected to more than double within three years.p.10
• Two in five (41%) CEOs are experimenting with AI in decision-making, the highest among all leadership groups.p.11
• General Atlantic added a non-voting AI called Ada to its five-person investing committee; Ada analyzes 45 years of deal data and agrees with the team 80-90% of the time.p.15
• Microsoft Copilot Groups enable real-time collaboration with up to 32 people.p.13

Key insights

1. Current active use of AI among CEOs is nearly twice that of other CXOs, excluding tech leaders.p.11
2. Active usage of AI in group meetings is anticipated to triple within one to three years.p.13
3. International Holding Company appointed an AI entity to its board as a non-voting observer.p.15
4. MGX introduced Ain, a proprietary AI-powered, voice-enabled board observer, in 2025.p.15
5. The report recommends five key actions, including revamping AI governance and accountability frameworks for the agentic era.p.5