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Digital Barometer 2026: Equipment and Usage (Baromètre du numérique) (Arcep / CREDOC)

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ReportArcep / CREDOCJanuary 20264 pages6 min readOriginal source
Key number
74%
People who made at least one online purchase in the last 12 months p.3
Largest segment
97%
Population with a mobile phone p.2

Summary

  • The survey interviewed 4,145 people between 5 and 21 June 2025.p.1
  • 97% of the population have a mobile phone, 91% a smartphone and 89% a computer.p.2
  • 74% of people made at least one online purchase in the last 12 months.p.3
  • 86% of the population use instant messaging services.p.3
  • 38% of respondents had a piece of equipment repaired in the last three years.p.2
  • 41% of users say they are competent in generative AI.p.4

Key insights

  1. Among users of generative AI, 73% use it for information search.p.1
  2. 64% often or always verify the information provided by AI.p.1
  3. 78% of the population are subscribed to fibre optic or coaxial cable at home.p.2
  4. WhatsApp is used by 87% of messaging users.p.3
  5. 64% of users were exposed to inappropriate content on platforms.p.4
  6. 80% of users believe algorithms can spread false or misleading content.p.4

Topics and entities

FranceAI in financeArcepChatGPTCREDOC

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