Electronic Communications Services in France, 2025 Provisional Results (Arcep / CREDOC)

Summary

• Operator retail market revenue was 37.5 billion euros in 2025, down 1.6% after four years of growth.p.5
• Mobile services revenue fell 3.5% in 2025.p.5
• Fixed market revenue was almost stable at -0.3% after +3% in 2024.p.5
• On average a customer spent 15 euros per month on a mobile plan and 37 euros on a fixed broadband subscription.p.5
• Wholesale revenue of 8.5 billion euros fell 5.5% in a year.p.5
• Wholesale mobile services revenue fell 8% and copper-based fixed services revenue fell 25%.p.5
• Investment in mobile local loops was 2.1 billion euros, down 16.2% in one year.p.6

Key insights

1. Retail revenue had grown 1.6% in 2024 and about 2% each year over 2021-2023.p.5
2. Revenue from mobile terminal sales rose 0.4% in 2025 after -1.5% in 2024.p.5
3. Revenue from high and very high speed services grew 1.8% in 2025.p.5
4. The Arcep observatory publication is dated 28 May 2026.p.1
5. Arcep widened its survey scope in 2021 to include mobile infrastructure operators.p.2