Building a Secure Digital Insurance Ecosystem in Uzbekistan: InsurTech Adoption and Roadmap for Digital Transformation (American Journal of Economics and Business Management)

Summary

• The research framework was conducted in 4 analytical stages.p.2
• Literature sources were categorized into 5 analytical topics to examine adoption barriers and strategies.p.2
• Digital solutions aim to optimize underwriting, claims management, customer communication, and internal workflows.p.1
• Adoption barriers in Uzbekistan include legacy infrastructure, limited investment capacity, obsolete regulatory frameworks, and low public awareness.p.1
• The paper outlines a phased roadmap focusing on digital maturity assessments, process modernization, and cyber risk governance.p.3

Key insights

1. Modernising legacy systems and adapting to technological shifts present serious obstacles for traditional insurers.p.1
2. Cybersecurity controls must be built into digital platforms from the design stage, including access control and incident preparedness.p.3
3. Aligning data governance and personal information protection with global trends is critical for building digital ecosystem trust.p.1
4. Strategic alignment and transformational leadership are as critical to successful digital transformation as technology investments.p.3