Decision-Making Perspectives on the Risks of Financial Digitalization Among Individual Respondents (Decision Making Advances)

Summary

• A quantitative questionnaire survey conducted in autumn 2025 gathered responses from 1,109 participants to explore financial digitalization risk perceptions.p.6
• The overall evaluation of financial digitalization risk statements yielded an aggregate mean score of 2.804 on a 4-point scale.p.8
• Respondents rated the excessive automation of digital finance without human oversight as the highest risk factor, with a mean score of 2.973.p.8
• Among educational levels, secondary-educated respondents showed the highest risk sensitivity with a group average of 2.847.p.10
• Generation X exhibited the highest overall risk sensitivity among age cohorts with a group average score of 2.880.p.11
• Cluster analysis identified the System-risk-sensitive group as the largest cluster, comprising 56.72% of respondents (629 people).p.15

Key insights

1. The survey scale demonstrated high internal reliability with a Cronbach's Alpha indicator of 0.908.p.8
2. Excessive automation without human supervision was perceived as the most critical risk in digital finance with a score of 2.973.p.8
3. Transaction speed affecting market volatility was assigned the lowest risk score among evaluated statements at 2.557.p.9
4. Respondents holding a Master's degree assigned the sample's highest individual risk rating of 3.168 to unmonitored automation.p.10
5. Generation X registered the highest overall generational risk sensitivity score at 2.880.p.11
6. Factor analysis grouped digital financial risks into three categories with a Kaiser-Meyer-Olkin value of 0.942.p.12
7. The System-risk-sensitive cluster represents the dominant attitude in the sample, covering 56.72% of respondents.p.15
8. Master's degree holders were significantly overrepresented in the Incident-management-focused cluster with an adjusted residual of 2.2.p.15