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Awareness of Digital Payment Systems Among Salaried Employees (International Journal of Research in Finance and Management)

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Research paperInternational Journal of Research in Finance and ManagementNovember 202610 pages15 min readManjunatha B, B Manjunatha, K Nagendra BabuOriginal source
Key number
95.51%
Respondents aware of UPI p.4
Largest segment
4.82 mean score
Most preferred method: UPI mean score p.5

Summary

  • A survey of 89 salaried employees in Hassan district, Karnataka, examined awareness, preferences, benefits and challenges of digital payments.p.1
  • UPI is the most preferred payment method, with the highest mean score of 4.82.p.5
  • 85.39% of respondents think digital payments help reduce cash transactions.p.6

Key insights

  1. A chi-square value of 133.20 against a table value of 9.49 shows that certain payment methods are preferred to a greater extent, particularly UPI.p.5
  2. Security concerns are the most reported challenge at 29.21%, followed by internet connectivity issues at 26.97%.p.6
  3. Satisfaction is high, with 33 respondents highly satisfied and 41 satisfied.p.9

Funders mentioned

Topics and entities

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